Returns

Return Policy If you wish to return your online purchase: First, please call 502-714-2900 or email beadzshop@aol.com to obtain a Return Authorization Number. Packages will not be accepted without this RMA number and will be returned to you via the designated carrier. Please make sure you can trace the returned package with a carrier. Once I receive your package, I will promptly exchange or refund as you instruct. The return address is: Beadz 12123 Shelbyville Rd Suite 100-120 Middletown, Ky 40243. All returned merchandise will be deemed new and in original condition if all packaging is intact and unopened. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. When no proof of purchase is available, I refund the most recent price charged for items returned to us. Shipping, handling, and insurance charges are not refundable for any returns of product to Beadz. If the merchandise is damaged, please make the notation on the delivery manifest, and have the person delivering the merchandise sign as a witness to the damages. If you refuse an order that is not damaged, you are responsible for the shipping, handling, and insurance charges on the round trip delivery for the order. Understand that a refund will be issued to you minus these charges.